Advice and information about the Azamara Quest and Azamara Journey cruise ships

Azamara Club Cruises presents a more intimate, exclusive onboard experience, while allowing access to the less-travelled ports of call experienced travellers want to visit.

Recent changes to Azamara Club Cruises, which came into effect as of April this year, have seen the onboard stateroom attendants undergo English butler training to offer first-class butler service to all suite guests.

Where do Azamara Club Cruises ships visit?

Azamara Club Cruises sails in Europe, Asia, the Panama Canal, Transatlantic, and the less-travelled islands of the Caribbean, with more overnight and late-night stays in every region.

What are fellow passengers typically like?

Azamara’s guests are well-travelled, and are enticed by the more intimate ships, unique inspired destinations and immersive, enriching experiences on offer.

 

This will include 57 new ports of call, 38 overnight stays, and 63 late night stays where the ship departs later than 10pm. The increase in the number of overnight stays offered means that one fifth of all ports of call will include at least one night in the destination.

 

Life on board Azamara Club cruise ships

What type of meals do you offer on board Azamara cruises?

Discoveries Restaurant – With open seating and stellar nightly selections, the main dining room, Discoveries, is not to be missed. Serving all the classic dinner favourites, with a deliciously different twist to each, like drunken shrimp linguini with ancho chili-tequila sauce or a filet mignon with black truffle sauce.

Casual dining includes the poolside grill, Windows Café or complimentary 24-hour room service.

Aqualina and Prime C, the two speciality restaurants, offer guests a dining experience unlike anything else at sea (as well as rivaling those on land).

  • Aqualina – Inspired by the coastal cuisines of Italy, Greece, France, Spain, and northern Africa.
  • Prime C – Tender cuts of prime beef and fresh seafood that have been transformed into epicurean works of art. The sauces and garni are bold and innovative.

Do you cater to vegetarians and special diets?

Yes.  Please advise your agent when booking.

What are the dress codes on board Azamara Club Cruises?

Appropriate attire onboard Azamara Club Cruises is always resort casual and there are no scheduled formal nights. However, guests should always feel comfortable in wearing formal attire if they so desire. We ask that guests refrain from bare feet, tank tops, ball caps, bathing suits, or jeans in the dining room or speciality restaurants. Additionally, no tuxedo rentals will be available onboard.

How should I tip on board staff?

Gratuities for stateroom attendants, dining and bar wait staff are included in the voyage fare.

What entertainment is on board Azamara Club Cruise ships?

Whatever your interests, guests can indulge them aboard Azamara.

Informative lectures, shopping leisurely in the boutiques, or adding to art collections (or start one) during an onboard art auction. Feeling lucky? Step into the casino or relax and take in a live show.

What is inclusive of the price of booking, and what would I need pay extra for?

The price of the cruise includes ship accommodations, ocean transportation, meals, some beverages and most entertainment onboard the vessel.

Inclusive amenities on every Azamara Club voyage are:

• Boutique red and white wines with lunch and dinner

• Gratuities included for housekeeping, dining and bar staff

• Complimentary shuttle bus service in many ports

• Bottled water, soda, specialty coffees and teas throughout the day

• Complimentary self service laundry

• True English butler service for suite guests

• Specialty dining available (complimentary for suite guests)

The cruise price does not include air transportation, transfers or items of a personal nature, such as shore excursions, some beverages, photographs, medical services, etc.

How can I stay in touch with friends and family?

Friends or family can reach you 24 hours a day via Azamara’s Satellite Service. Your friends and family can contact the ship by calling (866) 459-8990. From outside the U.S., they can call (732) 335-3297. The cost is $7.95 USD a minute and can be charged to their credit cards.  From outside the U.S. additional long distance charges will also apply.

Is Internet access available from Azamara Club Cruise ships?

Azamara Journey and Azamara Quest are both fully wireless, including staterooms.

Are hair-dryers provided in the cabins?

All suites/staterooms have a wall-mounted hair dryer in the bathroom.

What electrical voltage is offered on board Azamara cruises?

All staterooms are equipped with standard 110/220VAC outlets

What is your smoking policy?

Azamara Journey and Azamara Quest have one designated smoking area. This areas is located on the starboard forward section of the Pool Deck. Smoking areas have signs indicating that smoking is permitted there. All other areas of the ships are non-smoking. This includes Public Rooms, Restaurants, Pool Deck, Staterooms and Suites, Verandas and Halls.

Additionally, there is a non-smoking policy on all components of the land tour portion of all Azamara Club Cruises cruisetour products. For the comfort of all of our guests, we request strict adherence to these policies, and thank all of our guests for their cooperation.

Do your cabins have soap, shampoo, and conditioner?

All of our staterooms supply soap, shampoo, and conditioners.

Do you offer room service?

Azamara Club Cruises offers complimentary, 24-hour, in-stateroom dining.

Are ATM machines available on board Azamara Club Cruise ships?

An ATM is available on board each Azamara ship. You may obtain cash by using your MasterCard, VISA or American Express card, or you may use a bank card belonging to systems such as Cirrus-Plus, Honors, Shazam, Alert, Yankee 24, Pulse, ATH, NYCE, MAC, Magicline, Star System, Oath and Tyme.

Can I bring my own alcohol?

Azamara Club Cruises offers a great selection of international liquors, beer and fine wines aboard. Guests wishing to bring their own favourite liquor, beer or wine may do so for private consumption in their suite or stateroom. If guests wish to consume their liquor, beer, or wine in any shipboard restaurant, bar or dining venue, each bottle shall be subject to a corkage fee of $10.00.

How can I celebrate special occasions (Birthday cakes etc)?

Azamara Club Cruises can take care of all special occasions, such as arranging for birthday cakes. Contact the Special Services for more information and to arrange.

Families

Do you allow children and young families on board?

Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour. However, for Transatlantic and Transpacific cruises/cruisetours, as well as other select cruises/cruisetours, the infant (as of the first day of the cruise/cruisetour) must be at least 12 months old.

As of July 30, 2009, the list of cruises to which the 12 month minimum age requirement applies is as follows:

• Azamara Quest – November 8, 2009 and April 9, 2010

• All Transatlantic and Transpacific cruises. Any cruisetours associated with these cruises are also subject to the 12 month minimum age requirement.

Can babies cots and cribs be provided in my cabin?

Azamara Club Cruises offers cots for infants – a guest simply needs to let their agent know that they require one at the time of booking and one will be placed in their stateroom.

What facilities are available for entertainment of young children?

Azamara Club Cruises welcomes guests of all ages, however, no formal children’s programming, youth staff, or dedicated youth facility are available onboard.

Getting there

Which ports does the ship leave from?

Azamara Journey: Rome (Civitavecchia, Italy), Venice (Italy), Athens (Piraeus, Greece), Miami (Florida), San Diego (California), Barcelona (Spain), Lisbon (Portugal), Paris (Rouen, France), Stockholm (Sweden), Copenhagen (Denmark), Dublin (Ireland), Nice (France), Monte Carlo (Monaco), San Juan (Puerto Rico), Manaus (Brazil), Bridgetown (Barbados), Rio De Janeiro (Brazil), Buenos Aires (Argentina)

Azamara Quest: Hong Kong (China), Shanghai (China), Dubai (United Arab Emirates), Singapore, Mumbai (Bombay, India), Barcelona (Spain), Rome (Civitavecchia, Italy), Venice (Italy), Athens (Piraeus, Greece), Istanbul (Turkey), Nice (France), Monte Carlo (Monaco), Haifa (Israel), Suez (Sokhna, Egypt)

Medical care

What if I get sick on board?  Is there licensed medical staff onboard?

Onboard we have two qualified doctors, and three nurses.

Will I get seasick or motion sickness?

It is quite unusual to get seasick onboard because of the stabiliser technology used on our ships which helps to prevent the rocking effect.

However, if you do feel unwell, Azamara always advise guests to visit the onboard doctor who will be able to provide you with the relevant tablets to help settle you. There are also some acupuncture treatments available onboard some cruise ships that have fantastic results in easing seasickness

Can I store insulin in my cabin?

All staterooms on board Azamara Club Cruises have a mini-bar in the stateroom for your use.

If you do not wish to use your stateroom mini-bar, you may contact the medical infirmary for proper storage.

What facilities are available for disabled and handicapped passengers?

Azamara is committed to providing all of its guests with an unrivaled cruise vacation. Our unwavering commitment now includes a multimillion-dollar access project to upgrade and add to our current offerings, which include:

• Staterooms and social areas designed to accommodate all guests

• Staterooms, dining areas and public areas designed to incorporate Braille wherever possible

• Alertmaster monitors, TTY/TDD, and ASL interpreters (upon request)

• Accommodation for guest medical needs, including oxygen and dialysis

• A variety of equipment available onboard, such as shower stools, bed extensions, raised toilet seats and transfer benches

• Wheelchair accessible staterooms, activities and services