Expert Advice: Best cruise travel agents
By Flora Hughes-Onslow | 16 Dec 2014
Cruise International editor Liz Jarvis presents our selection of the best cruise travel agents to help you organise your dream holiday in 2015
Bolsover Cruise Club firmly believes that booking a holiday should never be a chore and ensures that the whole booking process stays trues to its hassle-free ethos. Their renowned one-to-one service emphasises the distinction between their meticulous service, and impersonal call centres. From the first call to the days after your holiday, dedicated cruise professionals will assist you in every step; from booking using their streamlined process; to using their vast knowledge and personal cruising experience to answer all your queries. And their solid reputation speaks for itself: the majority of their bookings come from repeat customers and personal recommendations.
A family-run business since it was established in 1984, Cruise.co.uk has grown to such an extent that its website now attracts millions of visitors and it was also voted ‘World’s Leading Cruise Travel Agent’ from 2009 to 2013 in the World Travel Awards. Particularly strong on booking tips and information for potential cruisers, the friendly Cruise.co.uk consultants offer a wealth of impressive deals. One of the world’s most popular online cruise communities, its dedicated team ensures you find the perfect tailor-made holiday. Just as valuable for avid fans as those new to cruises, they will guide you through their multitude of fantastic deals with unbiased expert advice and customer service.
One of the UK’s leading cruise deal experts, Cruise1st.co.uk specialises in Mediterranean, Caribbean and worldwide cruises and works with the biggest names in the industry including Royal Caribbean, Celebrity Cruises and Princess Cruises. The company also offers specialist cruises, including several down the world’s most divine rivers. With access to the best rates on the market, the company’s priority is to deliver the best cruise deals and Cruise1st can create add-on tours with worldwide experiences ranging from a Big Five safari in South Africa and a visit to the Terracotta Army in China to a tour of the vineyards of Australia’s Blue Mountains.
Iglu Cruise is the UK’s largest independent cruise agent, dedicated to finding the best cruise to suit you with the best value for money. They’re known for their outstanding customer service, with a sales team boasting extensive cruising knowledge and expertise, and a dedicated team to create great cruises. From flights to shore excursions and insurance, they can help with every step of the journey. Iglu Cruise works with over 25 cruise lines to offer the widest variety of sailings to choose from, and as it is 100 per cent financially secure as a protected member of ABTA and ATOL, you are in safe hands.
As an independent cruise travel agency, Infinity Cruises prides itself on its honest and impartial advice, with the needs and wants of the customer always at the forefront. From a London base, Infinity’s well-travelled team excels at organising trips tailored to your needs and unique cruise packages, and has over a decade’s experience providing customers with wonderful and memorable cruise holidays at fantastic prices. As real cruise enthusiasts, Infinity champions the elegance and luxury of cruising, and always aims to offer fresh new products, such as the option of combining the tours with stays in the Americas, Australasia and the Far East.
The Luxury Cruise Company specialises in organising personalised cruise itineraries on the world’s finest vessels. They have excellent relationships with all the top luxury lines, meaning that it can offer a number of exciting packages and great value prices. As well as being a Top 5 agent for Silversea and the top-selling agent for Silver Explorer, it’s also a Crystal Cruises Platinum Agent and works closely with leading lines. The company sets the standard in knowledge, experience and customer service – its consultants have over 190 years experience. Customers can also combine a cruise with any number of pre- and post-cruise options to create their perfect holiday.
Jetline Cruise offers an industry-leading range of bespoke cruise-and-stay holidays. Their highly dedicated team of cruise professionals has a long history and years of experience in producing innovative and creative holidays to see the world at amazing value for money. Jetline Cruise continues to inspire with their range of holidays. Their monthly Cruise Ahoy magazine gives members the ability to review their offers at leisure with the full facts, descriptions, dates and prices while setting a colourful scene of what to expect. Full information is available on their website or pop in to see them at their London cruise centre in High Barnet opposite the Northern Line Tube station.
Virgin Holidays Cruises offers a choice of cruise lines with hundreds of different itineraries which can all be combined with a stay on land pre- or post-cruise, offering complete flexibility and can be personally tailored for that dream cruise holiday. Customers will be surrounded by the Virgin Holidays experience, from when they enter a retail store, use the exclusive Virgin Holidays v-room or enjoy exclusive extras such as priority boarding, complimentary speciality dinners, Champagne receptions and free onboard spends. Specialising in sailings from Florida, the Caribbean and the USA, Virgin Holidays Cruises offers fabulous packages with great extras at amazing prices.