Crystal Symphony and Crystal Serenity ship makeovers revealed - Cruise International

Crystal Symphony and Crystal Serenity ship makeovers revealed

By Mary Ann Pickford | 9 May 2017

Crystal Serenity at Geirangerfjord in Norway © Crystal Cruises

Crystal Serenity at Geirangerfjord in Norway © Crystal Cruises

Crystal Cruises has unveiled the complete plans for Crystal Symphony’s and Crystal Serenity’s dry dock transformations.

Crystal Symphony and Crystal Serenity are the foundation of Crystal and continue to embody the cornerstones of the celebrated Crystal Experience,” says Crystal CEO and president, Edie Rodriguez.

“These ships have earned us not only acclaim from the world’s most eminent entities and publications for more than two decades, but more importantly, the loyalty of the world’s most discerning travellers and travel partners. We are committed to continuing their reign as the most luxurious ships at sea by investing in changes and updates.”

While the two ships’ refurbishments are scheduled almost a year apart, plans for both are predominantly streamlined, offering guests a luxury experience on board. As part of the extensive redesign, several staterooms will be converted into new luxurious penthouse categories to take the place of smaller staterooms; new dining options will be revealed; ships will be loaded with high-tech perks; and modern, elegant décor updates will be made in many public spaces.

Upon completion of Crystal Symphony’s dry dock, guests will receive unlimited complimentary wifi throughout any Crystal voyage aboard all Crystal vessels. Additionally, a new guest portal – Crystal Connect – will be launched and featured on the landing page of onboard internet connections. The portal enables guests to easily access the internet, as well as an array of shipboard information including daily menus from each restaurant, day and evening activities, shore excursions and daily port maps.

The multi-million-dollar makeover for Crystal’s two ocean ships are the latest in its brand expansion, which will also see new river yachts, new ocean-going vessels and a privately-owned Boeing 777 join the fleet in the next three years.

Crystal Symphony’s redesign is set for 19 September to 21 October 2017 while Crystal Serenity while undergo refurbishment from 14 October to 10 November 2018.

Rodriguez added: “Throughout this tremendous expansion, our commitment to setting an unprecedented standard of luxury travel experiences is unwavering. We will continue to place the quality of our guests’ experience above all other priorities, and our exquisitely designed vessels are integral to that experience.”

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