The Mein Schiff (literally My Ship) is a new iteration of the Celebrity Galaxy. Life on board the ship is very relaxed with ots of room to retreat, major Spa area with 1700m² including the biggest finnish sauna on the sea.

We asked Lars Glüsing, Director of Corporate Communications at TUI Cruises for more information about the vessel:

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Ocean Cruise
Passenger capacity: 1870-2681
Passenger Decks: 10
Total Cabins: 962
Cabins (Balcony):
Cabins (Outside):
Cabins (Inside):
Draught: 8.50m
Gross Tonnage: 76998
Restaurants: 4
Bars: 10
Swimming Pools: 2
Spa: Yes
Gym: Yes
Casino: Yes
Exclusively For Adults: No

Where does the Mein Schiff visit?
– Mediterranean Sea – Atlantic Ocean (from Malta/Palma de Mallorca to Las Palmas de Gran Canaria)
– Western Europe (Hamburg to Malta)
– Canary Islands
– Eastern Mediterranean Sea
– Mediterranean Sea with Tunis
– Around Great Britain
– North Cape (including Southern Norway and Spitsbergen)
– Baltic Sea
– Caribbean

What are the most popular destinations and attractions?
North Cape and Baltic Sea are very popular destinations, especially in the summer time.

What are fellow passengers typically like?
The main target group are “Baby boomers”.  They were mainly born at times of increasing birth rates – after World War 2. Baby boomers are sophisticated and well earning pragmatics. They expect room for individuality when being on holiday. Beyond that baby boomers are generous and willing to pay more for high quality as long as they are treated well and with respect.

What’s new for 2011 and 2012?
First of all, TUI Cruises is happy to bring its second ship the Mein Schiff 2 into service. With relation to that, more additional routes are offered. One new harbour will be Valetta on Malta. Starting from there Mein Schiff 1 will cruise in the western and eastern Mediterranean Sea. Further novelties on Mein Schiff 2 are an extended Spa and Sports area with outdoor exercise fields, a wide Thalasso offering, an adventurous area to explode the Sea, tailor made golf deals, an extended kids-club, a digital library and even more sun loungers.

Starting already from October 27th 2010 TUI Cruises offers an all inclusive concept which includes almost all food and beverages on board. Besides three restaurants, all bars, lounges and restaurants are already included in the ticket price the guests paid before starting their holiday. Moreover, many other items are included and do not have to be paid extra. Integrated are tips, several sports and health offerings, entry for spa and sauna, entertainment and edutainment programs, qualified childcare and an excellence service for suite and junior suite guests.

Mein Schiff 1 in Hamburg
Mein Schiff 1 in Hamburg

Life on board the Mein Schiff

What type of meals on Mein Schiff do you offer?
TUI Cruises offers a wide variety of meals. Customers can enjoy any kind of fish, meat, buffet, Italian food, sushi, snacks, vegetarian dishes, tapas, “healthy/light” meals and many more. In most cases dishes are served at table.

Do you cater to vegetarians and special diets?
Many possibilities for vegetarians and guests on special diet are provided. At the beginning of each cruise, guests are invited to join an informational meeting. Here it is explained what TUI Cruises can do in order to meet every guests need.  Also guests may inform the chefs about their diet and according to that special meals are prepared.

What are the dress codes on board the Mein Schiff?
On Mein Schiff 1 there is no dress code, although it is expected not to show up in swimwear when having lunch, dinner or breakfast. In addition  men are kindly ask to wear long trousers and closed-toe shoes when being at table.

How should I tip on board staff on the the Mein Schiff?
Tips are included in the booking price.  Nevertheless, guests are welcome to leave a tip if they want to.

What entertainment is on board Mein Schiff?
Besides many others, the Mein Schiff crew consists of an entertainment department. Almost every night international artists, singers, dancers and comedians present great shows in the theatre. Also musical shows, concerts, crime-thriller dinners, cooking shows, parties on the pool deck or fun nights in our casino are staged.

What is inclusive of the price of booking, and what would I need pay extra for?
Inclusive:
With relation to the new premium all inclusive concept starting on 27th October 2010 almost all food as well as a wide range of drinks is already included in the price.  Also outside meal times and in all bars and lounges – in the Atlantik and Anckelmannsplatz restaurants, the Tapas y Mas bar, GOSCH Sylt restaurant, La Vela bistro, Cliff 24 Grill, La Vida Sana wellness bar and the Nasch Bar guests can dine without paying additional costs. Other all inclusive features include cocktails and long drinks as well as spirits, soft drinks, beer, sparkling wine, wines as well as Mein Schiff water in the cabin and a Nespresso capsule for starting the new day.

Junior Suite passengers are also invited to dine in the Surf & Turf steakhouse on one occasion on the cruise while Suite passengers are invited to savour the food in Richard’s Feines Essen gourmet restaurant (drinks are not included in this invitation) once on the cruise.

On top of this, choice wines, champagnes, top quality spirits, selected cocktails and other premium drinks as well as wines in the mini-bar are available at an extra charge.

Exclusive:
Meals and drinks served in Richard’s Feines Essen gourmet restaurant, the Surf & Turf steakhouse and Blaue Welt sushi bar are not included in the cruise price.

Lunch packets, picnic hampers, children’s birthday parties, land excursions, workshops as well as spa treatments, cabin gifts and personal items remain subject to a charge – this allows us to cater to the individual needs of the passengers and offer them opportunities to decide for themselves which charged items or services they do and do not wish to use.

In addition choice wines and exclusive champagnes, fine spirits, selected cocktails and other premium drinks as well as wines in the mini-bar are available for an extra charge.

How can I stay in touch with friends and family while on the Mein Schiff?
When being on board, one can use own mobile devices to call family and friends. In the “Netzbar” a couple of computers are provided where guests can go online. However, internet access needs to be paid extra. Also, customers have can send postcards from board.

Is Internet access available from Mein Schiff?
Yes, internet is available in almost all bars and lounges on Mein Schiff 1.

Are hair-dryers provided in the cabins?
In every cabin there are 2 hair-dryers provided.

What electrical voltage is offered onboard?
In cabins there is 220 voltage and in service areas 110 voltage.

What is your smoking policy?
Safety on board is top priority. As a result of that it is prohibited to smoke in all cabins and in many public areas onboard. Smoking is allowed on own balconies and verandas only and in clearly labeled smoking areas.

Do your cabins have soap, shampoo, and conditioner?
The cabins have soap, shower gel, shampoo, body lotion and conditioner

Do you offer room service?
No.

Are ATM machines available onboard the Mein Schiff?
No, there are no ATM machines onboard.

Can I bring my own alcohol?
Guests can’t bring own alcohol onboard. Bottles will be drawn-in when going on board, however the alcohol will be returned when leaving the cruise.

How can I celebrate special occasions (Birthday cakes etc)?
TUI Cruises offers to purchase cabin presents. Here one can choose between a wide variety such as flowers, cakes, chocolate candies, wines, champagne or vouchers for some of the high-class restaurants.

Families


Do you allow children and young families on board?
TUI Cruises welcomes children and young families on board. Up to 14 year-old children can travel charge free on board of Mein Schiff 1 in the same cabin as their parent and enjoy the holiday in the kidsclub (from 3 years on). Here they are taken care of by educated staff. Great entertainment programs such as swim-courses, dancing and cooking classes, theatre or land excursions are offered for children. Many of these offerings are related to the edutainment concept, hence children can even learn a lot while having a fantastic time.

Can babies cots and cribs be provided in my cabin?
In most of the cabins it is possible to have an extra bed (60x120cm) for babies/kids. Older kids up to an age of 14 years can travel in an extra bed (Pullman bed) as third, fourth or fifth cabin passengers charge free.

Getting there

Which ports does the Mein Schiff leave from?
In 2010 and 2011 the Mein Schiff 1 and Mein Schiff 2 will leave from Palma de Mallorca, Las Palmas de Gran Canaria, Valetta on Malta, Hamburg and Kiel in Germany and La Romana in the Caribbean.

How do I get to the ship?
TUI Cruises offers to book flights to and from the harbour combined with the cruise ticket. To get from the airport to the ship free shuttles busses are available. When travelling from Germany there is also a transfer from the main train stations to the harbours.

How early do I need to leave?
On the first day of the cruise one should plan some time in advance for check- in and to orient oneself in the harbour. Later when visiting other destinations it can be said that all guests have to be on board the latest 30 minutes before departure.

Is there parking available at the pier, and is there a charge?
If you are intending to travel by own car to the harbour you can leave your vehicle at a car park. Prices in Hamburg range from € 120 to € 260 and in Kiel from € 120 to € 245. In addition, a car rental service is provided, so guests can start from their hometown and leave the car just at the harbour.

Safety & Insurance

What safety features do you have on board the Mein Schiff?
The ships are equipped according to the latest, security related standards. The crew on board and on land is supervised and educated according to international security guidelines. Every cabin is appointed with life vests, for children there are special lifejackets.

On every cruise there will be an emergency case training with all guests and crew within the first 24 hours.

Is my baggage protected?
If TUI Cruises is responsible, the company will replace lost or damaged baggage.

What is security like onboard?
Security on board the Mein Schiff 1 is handled according to the latest, international standards.

Medical care

What if I get sick on board the Mein Schiff?
In case of sickness on board guests can go to the hospital to see the board doctors and medical crew.

Is there licensed medical staff onboard the Mein Schiff?
Yes, there is licensed medical staff; 2 doctors and 3 nurses.

Will I get seasick or motion sickness?
As a result of the size of Mein Schiff 1 most people do not feel seasick during the cruises.

Can I store insulin in my cabin?
Every cabin is equipped with a fridge that can also be used for storing insulin.

Is the water on the Mein Schiff safe to drink?
Free drinking water is provided 24h on every floor near the elevators.

What facilities are available for disabled and handicapped passengers?
TUI Cruises offers seven cabins on each Mein Schiff 1 and Mein Schiff 2 for disabled people. Nevertheless, it is advised disabled people to travel with a companion as special staff for handicapped people cannot be allocated. When going on excursion, the excursion team is willing to inform whether the trip is suitable for disabled people or not. In addition trips are presented that are tailor made for people in wheelchairs and travelling with an escort.

Problems


Can I change my cabin?
In special cases and if cabins are available we TUI Cruises tries to make a cabin change possible.

Can my itinerary change? If so, what happens?
In general it can be said that the route keeps the way it was planned before. At some destinations however, the Mein Schiff 1 does not dock directly at the harbour but reaches the mainland via tender boats. If the weather conditions are too bad and do not guarantee a safe crossing, it may happen that the route changes.

What if my flight is delayed?
If the guests booked their flights with TUI Cruises, an alternative will be found how to reach the ship as soon as possible.

Cruise-international.com spoke to Lars Glüsing, director of Corporate communications at TUI cruises

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